What is the dress code? While there is no strict dress code we recommend smart-casual. Don’t forget to bring a jacket!
Can I wear heels?Yes
Are there toilets on the boat? Yes there are multiple bathrooms on all charter and luxury vessels. There is a disabled bathroom on Lady Rose only.
Does the boat have wheelchair access? Yes, Bella Vista, Lady Rose and Aussie Magic can accommodate manual wheelchairs only.
Does the boat have multiple levels? This changes depending on the vessel, please contact your Event Manager for more information.
Is there a smoking area? Smoking is permitted in all outdoor areas
Will there be sweeps on Melbourne Cup? No there are no sweeps on board.
Where does the cruise go (what sights will I see)? Our general cruise route does 1-2 loops of Sydney Harbour, cruising past significant landmarks including: Opera House, Harbour Bridge, Mrs Macquarie’s Chair, Clarke Island, Rose Bay, Shark Island, Taronga Zoo, Fort Denison, Kirribilli House, Luna Park, Cockatoo Island and Barangaroo Park.
Will there be a dance floor? Not a formal dancefloor but definitely plenty of room to dance!
Will there be entertainment onboard? Yes, a professional DJ.
How do I get my ticket? Your ticket will be emailed to your nominated email address a week prior to the cruise once full payment is received.
Do I need to bring my ticket on the day? Yes, please print the boarding pass emailed to you and present on boarding.
How can I make a payment? By credit card (2.5% surcharge for all cards) or direct deposit.
When is the final payment due? 2 weeks prior to your cruise date. 4 weeks prior for NYE.
What time do I arrive at the Wharf? 15-20 minutes earlier than the cruise pickup time.
Will it be assigned seating? This changes depending on the vessel, please contact your Event Manager for more information.
Will there be non- alcoholic beverages included in the drinks package? Yes – soft drinks, juice, tea and coffee.
How long is the cruise? This changes depending on the package, please contact your Event Manager for more information.
How can I make a booking? Call (02) 9809 5499 or email firstname.lastname@example.org.
Can you cater for dietary requirements? Yes, vegetarian and gluten free.
Are children allowed on board? Yes. Children under 5 are free.
Do have high chairs for infants? Yes, on request prior to the cruise.
Will there be swimming off the boat? Unfortunately swimming is not permitted during ticketed charters.